All pet behaviour referrals must come via a registered vet, in order to first confirm that the animal has no physiological problems, that are causing the underlying behavioural condition.
Once the referring vet has confirmed a clean bill of health in writing, the owner should complete and return my behavioural booking form, providing a detailed background history.
Once payment has been made in full, my PA will arrange an appointment with your client for the initial visit, to discuss the pet’s behavioural problem and for me to see it first hand.
Following the initial consultation, a report will be produced, within a few weeks (you will receive a copy by email), outlining my behaviour modification plan and I will continue to liaise with your client, until the behaviour problem is resolved.
“Penaran Higgs is one of the best (and most highly qualified) pet behaviourists in London, if not in the UK. She is the only non-vet surgeon behaviourist that I refer my patients to. She is also too modest, so I like to shout about her when I can. I am a vet and just to be open and honest, she also runs puppy classes in my practice, but she also runs them elsewhere and there is a reason that I let her run her classes at our practice – she is excellent!”
Oli Robinson (The Finchley Vet)